Use cases

Anywhere an agent needs to act on its own, and you need proof it stayed inside the lines.

Customer support automation

Agents resolve tickets, look up accounts, and issue refunds within policy. Anything above the risk threshold escalates to a human before it executes.

Financial operations and approvals

Payments, transfers, and reconciliations run under hard budget and risk ceilings. High-value actions pause for approval; everything is auditable after the fact.

DevOps and infrastructure automation

Agents restart services, roll back deploys, and triage incidents. Destructive operations require sign-off; routine fixes execute and get logged.

Data pipeline orchestration

Multi-phase workflows validate, transform, and route data with declared prerequisites. A failed step resumes from checkpoint, not from scratch.

Compliance-heavy industries

Every action is deterministic, provable, and tied to an identity. Regulated teams get a full commit history of what ran, by whom, and why.

Internal tooling and employee copilots

Agents handle repetitive internal requests, IT tickets, and reporting. Sensitive actions like access changes stay behind human approval.

Multi-agent research teams

Agents delegate subtasks to each other under scoped budgets and bounded supervision trees, coordinating through mailboxes with read receipts.

E-commerce order management

Agents look up orders, adjust shipments, and process returns. Refunds beyond a set amount escalate; everything else executes immediately.

Content moderation pipelines

Agents classify and action content against policy at volume. Ambiguous or high-impact calls route to a human reviewer instead of guessing.